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Help Center

    Help Center / How to Buy
    Mobile Recharge Travel eSIM Gift cards Payment How to Buy
    How can I save another credit/debit card in my account?
    How can I change the card saved in my account for a recurring payment?
    Do you charge anything extra?
    Why was my payment declined?
    How do I edit my billing address?
    Account Information Offers & Promotions Company Background
    Why is there a processing fee?
    The processing fee is a percentage-based fee that's charged on every transaction. It reflects several international transactions we need to cover to make possible your fast and secure online top ups. The value is of minimum $1, depending on the amount you are recharging. You can see the exact processing fee amount on your checkout order summary before completing the purchase.

    More related questions

    How can I save another credit/debit card in my account?
    How can I change the card saved in my account for a recurring payment?
    Do you charge anything extra?
    Why was my payment declined?
    How do I edit my billing address?

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